Question 1

What kind of materials are your jewelry pieces made of ?

Accepted Answer

We use Brass, Sterling and Gold plated Brass in our designs.  All of our Jewelry is Lead and Nickel free. See each product description for individual details.

Question 2

How do I care for my beautiful new jewelry ?

Accepted Answer

To keep your Jewelry looking it’s best, we recommend:

* Always remove your jewelry before swimming; bathing; dancing in the rain; jumping into a reservoir, getting splashed by a careless buss, driving over a puddle; and any other watery activities you might find yourself participating in.

* Remove Jewelry before exercising or enjoying other fun activities that may cause perspiration.

* When you are not wearing your jewelry, it might be helpful to store your pieces in an air tight bag. This will help keep your jewelry as bright and shiny as possible.

* Metals will naturally tarnish over time, that’s ok!,  a polishing rag will brighten them up as shiny as the day they were made. Or maybe you enjoy the look of the particular patina a tarnish might bring, and that’s absolutely ok too!

If any issues arise that you can’t fix on your own, or you don’t have jewelry pliers or experienced friends with jewelry pliers, please do not hesitate to contact us, we are here for you.

Question 3

What are your shipping procedures ?

Accepted Answer

We usually ship within 1-3 business days via USPS priority mail.  Shipping is on us!

Question 4

What if my jewelry needs repairing ?

Accepted Answer

We are happy to repair any of our products at no charge! All we ask is that you pay for the shipping.

Question 5

What if I need to return my order ?

Accepted Answer

If you are not satisfied with your purchase… awww man… we are sorry it didn’t work out.  Send it on back within 30 days for a full refund.

Question 6

And What If… ?

Accepted Answer

If you have any other questions please email Tara@mindseyedesignjewelry.com or you can call or text Tara at (707) 688-2639

Frequently asked questions