-The base metal of our jewelry is brass, alloy or stainless steel with 24k gold plating. All of our pieces are lead, nickel and cadmium free.
-We ship Monday through Friday, 9:00-5:00. We usually ship within 24-48 hours, if for some reason we can’t, we will contact you asap.
-We ship from Northern California via USPS priority mail. If you would prefer a different delivery option such as FedEx or UPS, just give us a call. Additional charges may apply.
-A tracking number will be emailed to you from USPS.com. If you don’t receive one, check your spam folder.
-If you are not satisfied with your purchase for any reason, we will gladly accept returns within 30 days of purchase. Please return merchandise in original packaging with receipt for a full refund less shipping charges. Custom work and special orders are non-refundable.
-Claims of damage or defect must be made within 5 days of receipt of goods.
-Return to: Mind's Eye Design
PO Box 1636
Boyes Hot Springs, CA 95416
-We will gladly repair any of our products. Please contact us for authorization before sending your item back.